Craig Sands

Craig tem mais de 25 anos de experiência em ajudar os clientes a gerenciar organizações em toda a empresa. e vencer juntos. Craig ajuda as organizações a melhorar a satisfação de seus funcionários e clientes, ao mesmo tempo em que permitem programas que impulsionam o crescimento lucrativo da receita. acionistas. A combinação de três bancos importantes sob um modelo operacional e entidade com processos padronizados e plataformas consolidadas permitiu ao banco superar sua pontuação líquida no promotor, receita e metas de EBITDA e metas anuais.

Transformation occurs when two organizations have shared values and create a culture of learning and winning together.”

About Craig

Craig leads organizations through digital transformation, enterprise platform decisions, and program execution so businesses can innovate at scale, achieving greater agility and flexibility against their competitors. Craig helps organizations improve both their employee and customer satisfaction while enabling programs that drive profitable revenue growth.

During his career, Craig has:

• Managed teams responsible for one of North America’s largest retail bank merger and acquisition deals across Canada and the United States, allowing the bank to acquire customers at scale and choice across channels while delivering significant productivity and cost savings across the combined entity and to its shareholders. Combining three major banks under one operating model and entity with standardized processes and consolidated platforms allowed the bank to overachieve its net promoter score, revenue, and EBITDA goals and targets on an annual basis.
• Liderou um roteiro e a transformação de vários anos e a transformação para um banco canadense, levando a uma plataforma unificada para fazer a transição de todos os aplicativos daqui para frente. Huron, Craig ocupou cargos executivos seniores em empresas globais de serviços e tecnologia, incluindo Accenture, Deloitte, Microsoft, Appirio e Financialforce.
• Led a multiyear enterprise resource planning and data consolidation effort across a large North American telecommunications organization, resulting in better visibility and improved reporting, data quality, security, and workflows.

Prior to joining Huron, Craig held senior executive positions across global services and technology companies, including Accenture, Deloitte, Microsoft, Appirio, and FinancialForce.

Craig ganhou seu Bacharelado em Ciências pela Western University, em Londres, na província canadense de Ontário.