Jon Rasul

Contact Jon Rasul

Jon Rasul

Jon tem mais de 15 anos de experiência ajudando a operações de saúde. O ágil e colaborativo, mantendo o consumidor e os resultados da mente, posicionará as organizações de saúde melhor para se transformar rapidamente. Ele trabalhou com centros médicos acadêmicos de primeira linha, sistemas de saúde de vários estados, hospitais pediátricos e grupos médicos em todo o país. Ele tem experiência específica, aconselhando as organizações a melhorar o desempenho financeiro e operacional, transformar seus modelos operacionais e usar tecnologias existentes e emergentes. Ele atuou em funções intermediárias de liderança executiva nas principais instituições pediátricas e grandes sistemas de saúde de vários estados. Tempo de resposta e 20% de melhoria nas taxas de abandono de chamadas. Contact Center com mais de 200 funcionários. A implementação levou a métricas de acesso aprimoradas, incluindo taxas de cancelamento e não comparecimento diminuídas, volume adicional de visita clínica, tempos de espera por telefone reduzidos e taxas de abandono e vazamento reduzido de receita.

Creating a culture and operation that is innovative, agile, and collaborative, while keeping the consumer and outcomes top of mind, will position healthcare organizations best to rapidly transform.

About Jon

Jon has over 15 years of experience leading revenue cycle, patient access, and health system transformations. He has worked with top-tier academic medical centers, multistate health systems, pediatric hospitals, and medical groups across the country. He has specific expertise advising organizations on improving financial and operational performance, transforming their operating models, and using existing and emerging technologies. He has served in interim executive leadership roles within leading pediatric institutions and large multistate health systems.

Throughout his career, Jon has:

  • Led the design and implementation for a referral management, scheduling, nurse triage, and financial clearance shared services model for a top-ranked children’s hospital in California, resulting in a 15% improvement in authorizations secured prior to service, 10-day improvement in referral turnaround time, and 20% improvement in call abandonment rates.
  • Directed the revenue cycle front-end and back-end transformation for an 11-facility, three-state health system, resulting in bottom-line improvement of $62 million in annual recurring benefit.
  • Directed a care access engagement at a top-ranked teaching and research institution on the East Coast to redesign its 20-ambulatory-clinic contact center with over 200 staff members. The implementation led to improved access metrics, including decreased cancellation and no-show rates, additional clinic visit volume, reduced phone wait times and abandonment rates, and reduced revenue leakage.
  • Liderou a implementação de uma unidade centralizada de acesso ao paciente, com mais de 115 funcionários que atendem a 14 hospitais em todo o Centro -Oeste por um sistema de saúde de receita líquida de receita líquida de US $ 3 bilhões. A implementação levou a uma melhoria significativa da métrica operacional de acesso ao paciente. Jon liderou as vendas estratégicas para uma empresa de automação e inteligência do ciclo de receita corporativa nos territórios dos Estados Unidos do Oeste, Sudoeste e Mountain States. Ele é voluntário do Habitat for Humanity, Austin Filous Bank e várias organizações comunitárias em Austin. OPERAÇÕES

Prior to joining Huron, Jon served as a consultant focusing on patient access and technology implementations at Stockamp & Associates, which was acquired by Huron in 2008. He also held the role of growth executive at Janus Health. Jon led the strategic sales for an enterprise revenue cycle SaaS automation and intelligence company within the West, Southwest, and Mountain States territories.

Jon earned a bachelor’s degree in business administration from The University of Texas at Austin.

Jon is a member of the Healthcare Financial Management Association (HFMA) and the Medical Group Management Association (MGMA). He volunteers with Habitat for Humanity, Austin Diaper Bank, and various community organizations within Austin.

Areas of Expertise

  • Advisory Services
  • Business Operations
  • Transformação de cuidados
  • Automação inteligente
  • Melhoria do desempenho
  • Ciclo de receita

Industries

  • Healthcare || 508

Education & Certifications

  • BBA, The University of Texas at Austin

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