Paul Colangelo

Paul has 30 years of experience helping organizations in the oil and gas, industrial products, medical devices, high-tech electronics, hospitality, and automotive industries to transform customer experience and improve business processes, with a focus on customer relationship management Tecnologias. Ele ajuda as organizações a melhorar o atendimento ao cliente, serviço de campo, eficácia da força de trabalho, marketing, mobilidade e portais de autoatendimento de clientes e parceiros. Ele já havia servido como chefe das Américas da prática do Salesforce na Tata. Paul também ocupou funções de consultores de gestão na IBM e na PWC. Expertise

Leveraging customer relationship management and business intelligence transforms customer interactions into powerful drivers of business growth and efficiency.”

About Paul

Paul provides customer relationship management and business intelligence expertise to clients across various industries, enabling them to ensure the success of business goals. He helps organizations improve customer service, field service, workforce effectiveness, marketing, mobility, and customer and partner self-service portals.

Prior to joining Huron, Paul served as the global head for the Salesforce life sciences and energy, resources, and utilities business unit at Tata Consultancy Services. He had previously served as the Americas head of the Salesforce practice at Tata. Paul also held management consultant roles at IBM and PwC.

Paul earned a Master of Business Administration from the University of Georgia and a Bachelor of Science from the New York Institute of Technology.