Organizational Alignment For Value-Based Care At University Clinical Health

Através do desenvolvimento de um programa que aumentou a transparência, Huron conseguiu ajudar a saúde clínica da universidade (UCH) a alcançar um aumento de 5 a 7% nas receitas de grupos médicos no primeiro ano. UCH precisava de um plano financeiramente sustentável que ...

UCH Procurou alinhar a remuneração de provedores com as metas organizacionais por meio de um plano de compensação que enfatiza os cuidados baseados em valor. A UCH precisava de um plano financeiramente sustentável que recompense os médicos para atingir e exceder as metas clínicas e não clínicas, equilibrando as responsabilidades acadêmicas e administrativas. Scorecard

Huron guided UCH leadership and physicians through the design of a transparent and organizationally aligned compensation plan. The plan provides for equitable physician incentives, while maintaining financial sustainability of the medical group. Compensation was structured to ensure flexibility and continuation of high-quality services that meet community needs at affiliated health systems.

Key project components included the formation of a physician- and administration-led steering committee, facilitation of discussions around guiding principles and a compensation tool empowering UCH to calculate compensation throughout the plan year. A detailed compensation plan document provided a foundation and governing resource for existing and new physicians.

Transparência entre fornecedores e administradores. Uma série de sessões de trabalho determinou quais estruturas atenderiam às necessidades de especialidades e subespecialidades específicas. A chave para o sucesso do modelo foi sua funcionalidade e gerenciamento. Huron trabalhou para evitar supercomplicar o modelo com variáveis ​​não confiáveis ​​ou inconsistentes.By building a trusting relationship with physician leadership and department chairs, Huron helped UCH achieve buy-in and bridge the gap between providers and administrators. A series of working sessions determined which structures would meet the needs of specific specialties and subspecialties.

Simplified decision-making tools. Huron developed a tool that factors in key variables to help department chairs and operations directors model critical decisions. Key to the model’s success was its functionality and manageability. Huron worked to avoid overcomplicating the model with unreliable or inconsistent variables.

Eficiência da implementação. O teste completo do modelo garantiu consistência com os princípios orientadores de UCH e UTHSC. Uma ferramenta confidencial de pesquisa de provedores on-line foi criada para obter feedback dos provedores de UCH. Huron designed and executed an implementation plan that included a milestone-based project plan and adjustments to the decision-making tool. Thorough testing of the model ensured consistency with UCH and UTHSC guiding principles. A confidential online provider survey tool was created to gather feedback from UCH providers.

Scorecards de responsabilidade. A Clínica de Saúde (UCH) oferece os melhores cuidados clínicos da categoria por meio de uma rede de mais de 160 provedores em 19 especialidades para atender às necessidades de saúde da comunidade do meio do sul. To support accountability and measure sustained high performance, Huron implemented a monthly scorecard that provides real-time individual and department performance metrics to physicians.

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of more than 160 providers across 19 specialties to meet the healthcare needs of the Mid-South community.