Tools to Help Healthcare Leaders Achieve Results Fast

Os líderes de saúde estão enfrentando muitas prioridades concorrentes, pois procuram fortalecer seus negócios hoje e criar crescimento futuro. Embora o foco na melhoria do processo e nas iniciativas estratégicas seja fundamental para impulsionar o sucesso a longo prazo, você pode obter resultados rápidos e sustentáveis ​​através da implementação de arredondamentos, pesquisas, auditorias e listas de verificação. Essas ferramentas o equipam com informações que permitem que você entenda as necessidades de seus funcionários e consumidores e capacite outros líderes e funcionários da linha de frente da organização para fazer o mesmo. Ao mesmo tempo, eles oferecem aos funcionários a chance de compartilhar sua voz e um processo claramente definido que eles devem seguir. Sua organização para obter participação de mercado e ser competitiva no futuro. Para fazer isso, ...

As a leader, these tools give you the ability to make strategic decisions that will increase efficiencies and profitability, attract and retain skilled employees and improve care for consumers and keep them healthy, ultimately enabling your organization to gain market share and be competitive in the future.

Human capital is a vital resource for the success of a healthcare organization which makes both attracting and retaining high performing employees critical to success. To do so, it’s critical that you know your employees needs and positively impact change. Through rounding you can do that while empowering managers, directors and senior leaders across the entire enterprise to do the same. Similarly, surveys allow you to get a pulse of the entire organization, or a subset of the population on what is working and what’s not. With the information gathered through rounding and surveys you will be able to be a better leader as you take feedback from your employees into account as you make decisions. In addition, checklists that enable your employees to have clearly defined processes laid out before them can also make sustaining change easier. By taking an approach that clearly defines what’s expected of your staff through checklists as well as incorporating their feedback via rounding and surveys into the evolution of processes, you will not only improve process but show them that they are valued.

Rounding also creates a systematic process for identifying and recognizing talent. Asking employees and consumers to name individuals that go above and beyond offers insights on who your high performing employees are and gives you the chance to recognize these individuals for the work they’re doing. You also have the chance to hear firsthand from employees on who could fill your leadership pipeline in the future.

The goals set by you and your fellow leaders are critical for driving success by identifying ways to cut waste in order to drive growth. With rounding, audits, surveys and checklists you can accelerate and increase the rate of change that you’re hoping to create.

As you seek to drive organizational goals, rounding can be an important part of cascading these goals and communicating them to the group. For instance, rounding questions can be created that measure goals related to time to answer call lights, patient falls, and pressure ulcers and readmission rates. During rounding, the importance of the goals you’ve set forth can be shared and obstacles that may make it difficult to achieve them can also be communicated by your staff.

These tools also increase visibility of progress against goals you’re trying to impact and create buy in to the changes you’ve set forth to reach them. They also give you the opportunity to observe firsthand how new processes impact employees and consumers, and strategically make modifications while tracking progress.

Rounding on your consumers, your patients and their families, gives you the opportunity to hear firsthand about their experience. This can help you address their immediate needs while also hearing what some of their challenges are and what’s working. By taking the feedback from the round and addressing their needs you can help to improve their care while also showing that you’re invested in their well-being. At the same time, as a leader being able to have a more personal encounter with a consumer will be beneficial as you seek to develop new processes or implement new initiatives. Surveys offer similar insights and allow you to quantify feedback and progress over time.

Organizações de saúde que implementam arredondamentos, pesquisas, auditorias e listas de verificação estão se posicionando para o sucesso a longo e a longo prazo. Essas ferramentas oferecem uma abordagem holística do feedback que permitirá que você atraia e retenha trabalhadores qualificados e obtenha alinhamento em torno de iniciativas, ao mesmo tempo em que você se torna o prestador de serviços de saúde para seus consumidores, pois você poderá atender melhor às necessidades deles. Takeaways -chave